Warranty

                                                                               WARRANTY
CAROMA only provides a warranty on scooters purchased from this website and are the original purchaser. If you bought your scooter or skateboard from a dealer, please contact the dealer. From the moment the customer receives the order, all CAROMA electric scooters and skateboards have a 12-month limited warranty against manufacturing defects. The CAROMA support team is always at your service for any questions you might have.
Warranty Claiming Process
1.In order to claim the warranty, you need to provide visual (pictures and videos) evidence of the defects. This should be sent to our email along with related textual information.
2.If the customer service team ascertains that there is indeed a manufacturing defect, we will send you new replacement parts.
3.Replacement parts are provided only once during the warranty period.
NOTE: We do not provide any warranty for disputed orders, and the warranty will continue to be provided after the dispute is cancelled.